About us
Request Info/Sample
Get a quote, free sample,or send a comment

Home  >  About us  >  FAQs


WE’RE HERE TO HELP


If you have questions, we have the answers. To help get you started we’ve grouped together a few of our most frequently asked questions and resources. If you can’t find what you’re looking for, just contact us.


Q1: Are you a trading company or a manufacturer?

A: We are a 17+ year old professional manufacturer of film capacitors. Our factory is located in Shenzhen, China.


Q2: Do you provide samples? Is it free or do I have to pay?

A: For some models, we could offer free samples but do not cover the freight cost.


Q3: Do you have any MOQ limit?

A: Low MOQ, 1 piece for sample checking is available.


Q4: What about your lead-time?

A: Generally it is 2-3 days if stock lasts, 2-3 weeks for new production, it depends on the items and your order quantity.


Q5: How do you ship the goods and how long does it take to arrive?

A: Usually it will take 4-7 days for Express, 7-15 days for Air, 20-35 days for Sea, it also depends on the destination area.


Q6: What are your payment terms?

A: Payment<=USD$3000, 100% T/T in advance. Payment>USD$3000, 30% T/T in advance, 70% T/T balance before shipment.


Q7: What are your price terms?

A: EXW, FOB, CFR, CIF, DDU, DDP or any other terms you preferred.


Q8. Do you check all your goods before delivery?
A: Yes, we perform 100% inspection to samples and finished goods prior to shipment.

Q9. How can I place an order?

A: 1. Please specify your requirements:

l What's function of the capacitor in your circuit?

l What machine/equipment will the capacitor be used on?

l Capacitance?

l DC/AC voltage?

l Dimensions?

l Order quantity?

l Any other special requirements, e.g. Ipeak, Irms, ESR, ESL, operating temperature, etc.

2. If we can produce the capacitor you inquired, we’ll send you a quotation and technical datasheet for approval.
3. We can provide samples for your testing or further evaluation.

4. You should confirm the samples and datasheet, and place deposit for formal order.
5. After receiving your payment, we’ll arrange mass-production and ship to you.


If you have any more questions, please feel free to contact us.


Copyright 2016-2018 Shenzhen CRC New Energy Co.,LTD.
Add:6th and 7th Floor R&D Building, Yanchuan North Industrial Park, Songgang Town, Baoan District, Shenzhen, China
Email: sales@crccapacitor.com Tel: +86-755-8172 7513 Fax: +86-755-2994 8906