Applicable Entity: Guangdong Chuangrong Electronic Technology Co., Ltd., Shenzhen Chuangrong New Energy Co., Ltd.

This Privacy Policy explains how Guangdong Chuangrong Electronic Technology Co., Ltd. and Shenzhen Chuangrong New Energy Co., Ltd. ("Chuangrong Technology," "we," "us," or "our") collects, uses, stores, and protects your personal information through our Facebook advertisements, official website, event registration forms, and business communication channels. We are committed to protecting your privacy and complying with applicable data protection laws, including the Personal Information Protection Law of the People's Republic of China, the EU General Data Protection Regulation (GDPR), and other relevant regulations.

By interacting with our Facebook ads, submitting forms, registering for events such as CWIEME Berlin 2026, or communicating with us for business purposes, you consent to the practices described in this policy.

Through Facebook Lead Ads, our website forms, event registration, or direct business communication, we may collect the following types of information:

Full nameJob title and departmentCompany name and business addressEmail address and phone numberCountry/region of operation

Product series of interest (e.g., film capacitors, capacitor components, electronic components)Voltage level requirements (low/medium/high/ultra-high voltage)Technical specifications or customization needsExhibition visit intent or meeting scheduling preferences

Ad engagement data (clicks, views, conversions)Form submission records and inquiry contentWebsite browsing behavior (with consent via cookies)Email interaction metrics (opens, clicks) when you subscribe to our communications

Technical drawings, specifications, or project requirements shared for quotation purposesFeedback, testimonials, or case study participation consent

We process your personal information only for legitimate business purposes and in accordance with applicable laws:

Respond to Inquiries: Provide technical consultations, product datasheets, test reports, samples, or quotations related to electronic components and film capacitor solutions.

Event Coordination: Manage registrations, schedule meetings, and conduct follow-ups for trade shows such as CWIEME Berlin 2026 (Booth 27J58).

Business Communication: Send relevant technical updates, industry whitepapers, product catalogs, or invitations to webinars and exhibitions (only with your consent).

Service Improvement: Analyze ad performance, optimize website experience, and enhance customer service processes.

Legal Compliance: Fulfill regulatory obligations, respond to lawful requests from authorities, or protect our legal rights.

Contractual Performance: Process orders, manage supply chain cooperation, or fulfill OEM/ODM agreements with business partners.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

Consent: You have given explicit consent for specific purposes (e.g., marketing communications).

Contractual Necessity: Processing is necessary to perform a contract or take steps at your request prior to entering a contract.

Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving services, fraud prevention), provided your rights and freedoms do not override those interests.

Legal Obligation: Processing is necessary to comply with applicable laws or regulatory requirements.

You may withdraw consent at any time by contacting us (see Section 9). Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data may be shared only in the following circumstances:

We engage trusted third-party service providers to support our business operations, such as CRM platforms, email services, website hosting, event management platforms.

All service providers are bound by strict data processing agreements.

Disclose when required by law, court order, or government authority.

In case of merger, acquisition, restructuring, or asset sale, data may be transferred as business assets.

Share with third parties (distributors, partners) when you explicitly agree.

Guangdong Chuangrong Electronic Technology Co., Ltd. and Shenzhen Chuangrong New Energy Co., Ltd. are headquartered in China. Your personal information may be transferred to and processed in countries including China.

We implement safeguards including Standard Contractual Clauses (SCCs), encryption, access controls.

By providing your information, you consent to such transfers.

HTTPS/TLS encryptionRole-based access control & multi-factor authenticationRegular security audits and employee trainingBackup and disaster recovery

Business inquiries: 3 years after last interactionEvent records: 2 years after eventMarketing consent: until withdrawal or 3 years inactivityLegal records: as required by law

Data will be securely deleted or anonymized after expiry.

You may have the right to:Access your personal dataRectify inaccurate dataErasure ("Right to be Forgotten")Restrict processingData portabilityObject to processingWithdraw consentLodge a complaint with a data protection authority

We will respond within 15 business days.

You may unsubscribe from marketing emails at any time.

We use cookies, pixels, and similar tools to:Remember preferencesAnalyze trafficMeasure ad performancePersonalize content

You can manage cookies via browser settings or Facebook Ad Preferences.

Our services are for business professionals. We do not knowingly collect information from anyone under 16.

We may update this policy periodically. Material changes will be posted on our website with an updated Effective Date.

Data Protection ContactGuangdong Chuangrong Electronic Technology Co., Ltd.Shenzhen Chuangrong New Energy Co., Ltd.

Email: privacy@crccapacitor.com (or info@crccapacitor.com with subject “Privacy Inquiry”)

Address (Guangdong Chuangrong): No.15A, Wanyang Maker City, Daze Industrial Park, Xinhui District, Jiangmen City, Guangdong Province, China

Address (Shenzhen Chuangrong): Room 818, Building 2, Midtown Future Industrial Park, Hangcheng Zhigu, Sanwei Community, Hangcheng Street, Bao'an District, Shenzhen, China

Phone: +8617727948708, +0755-2994-8998 (Business Department)

Website: www.crccapacitor.com

Your info is sent directly to Guangdong Chuangrong Electronic Technology Co., Ltd. and Shenzhen Chuangrong New Energy Co., Ltd. or our CRM. We are data controller; Facebook is processor.

Used for conversion tracking, custom audiences, ad optimization.

Before submission, you will see:I agree to the Privacy Policy and consent to Guangdong Chuangrong Electronic Technology Co., Ltd. and Shenzhen Chuangrong New Energy Co., Ltd. processing my data for business communication purposes.

Submission constitutes explicit consent.